Motoring Tips - AIG

Things you must know
There are some important points that you should be aware of if you are involved in an accident or if your car is stolen.
What to do in the event of an accident
Give your name, address and insurance details to the other party who is involved in the same accident.
Get the name, address, phone number, vehicle registration and any other information from the other driver(s), passenger(s), witness (es) and any attending police officer(s) at the scene of accident.
Note the exact location and any relevant road signs or markings.
If injury is involved and you did not give your details at the scene, report the incident to the police within 24 hours after the accident.
Have your vehicle towed to the nearest police station and subsequently to one of our panel workshops.
You must telephone us as soon as possible within 24 hours after the accident to report the accident.
What to do if your vehicle is stolen or suffers theft related damage
Report the theft to the police immediately and take note of the police officer's name and obtain a copy of the report.
You must telephone us as soon as possible and within 24 hours after the theft to report the incident.
Tips To Safeguard Your Vehicle Against Theft
Car theft is a serious problem in Malaysia. We have gathered some tips to share with you. Amongst the most interesting findings on how cars are stolen are as follows:
Keys in the ignition!
Reminder: Never leave your car unlocked and unattended even for a second while running a quick errand at the grocery stores, to the ATM, or pick up your kids from across the road. Make sure all means of entry to your vehicle are shut tight.
Vehicles are towed away.
Tip: Park your car with wheels turned towards the curb or to the side at driveways and parking lots. This makes it difficult for thieves to tow your car away.
Non activated Security Alarm:
Reminder: Use it. The siren, horn or lights works effectively to frighten the thief away.
Did not have any anti-theft device.
Reminder: Install an immobilizer. A small investment upfront will save you from major inconveniences in the event of theft.
No etching of vehicle number on car windows and major parts.
Tips: A preventive measure that is cheap. By marking your vehicle, you assist police in identifying your car.
Car hijack at the traffic lights!
Reminder: When driving your car, keep your doors locked and windows rolled up. Stay alert!
Cars stolen from a remote and quiet road or parking lot.
Reminder: Park in well-lighted areas with pedestrian traffic.
Don't Be The Target Of Car Thieves
Leaving coins for parking, sunglasses, briefcases, gym bags, keys and parking tickets visible will attract thieves to your car.
Always place your valuables in the trunk. Out of sight, out of mind.
Always lock your car doors and windows.
8 Tips On Personal Safety
When you are driving or walking to your car, be aware of your surroundings. Pay attention to any suspicious people near your car.
After office hours, ladies are advised not to walk alone to their cars parked in office buildings or shopping complexes. Always get someone to accompany you to your car if you work late.
Check the back seat of your car before you enter. After getting into your car, close all windows and lock all doors.
If there is another driver harassing you, engaging you to race or to stop his/her car in front of you, keep driving, slow down and do not provoke or challenge him / her. Avoid confrontations.
If you get lost especially at night, call someone via your mobile phone or go to the nearest petrol station or shop to ask for directions. Do not stop your car and / or turn on the hazard light. You will only draw attention to your situation and invite trouble.
While driving, if you feel that your car has been deliberately hit by another, do not stop. This is a common tactic used by robbers to make drivers stop their car before robbing them. Try to note the type of vehicle and vehicle registration number for purposes of making a police report.
Never leave your car engine running unattended especially when you intend to make a quick visit at convenience stores or petrol stations.
Never leave your young children inside an unlocked car unattended.
The Benefits And Value Added Services
NIL Excess*
Our NIL Excess offer is extended to own damage auto claims reported after April 9th, 2001, regardless of your 'No Claim Discount' (NCD) entitlement. Just take your vehicle to any one of our approved panel workshops and your excess will be waived.
Note:
this does not apply to actual total loss, constructive total loss and theft claims.
this also does not apply to 'Knock for Knock' claims (where NCD is not forfeited). Your excess is recoverable from the third party insurer when you pursue your claim for other uninsured loses.
Peace Of Mind
All our approved panel workshops are approved by the General Insurance Association of Malaysia (PIAM).
Save Money
Enjoy Nil Excess with or without NCD
12 months warranty on approved repairs
14 days own damage claim approval (upon submission of full documentation)
We provide free re-inspection service if you are unsatisfied with the repair of your vehicle
Save Time
Over 450 approved panel workshops nationwide to assist you in the following:
Tow your insured vehicle to the nearest police station.
Assistance given in lodging a police report.
Assistance given in completing of claim forms.
Submission of claim form and relevant documents to us.
Follow up with our Claims Department to speed up processing of claims.
* 'Excess' refers to the first amount of any claim that the insured has to undertake to pay by himself
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